Frequently Asked Questions

SEND advocacy involves supporting parents and carers to understand theirs and their child or young person’s rights, the local authority’s statutory duties, and the special educational needs and disabilities processes affecting their child.

At Squared SEND Advocacy & Support, SEND advocacy includes explaining options, reviewing documents, identifying procedural or legal issues, and supporting families to take informed and proportionate next steps. We do not make decisions on behalf of families — our role is to empower and support, not to replace parental decision-making.

No. We are not solicitors and do not provide legal representation.

We provide independent SEND advocacy, advisory support and document drafting assistance, informed by SEND legislation and statutory guidance. Where a matter requires legal representation, we will be clear about this and may suggest appropriate signposting.

This distinction ensures transparency and protects families from misunderstanding the scope of support offered.
You can check if you may be eligible for legal aid, and therefore legal advice, at www.gov.uk/check-legal-aid/

No — and it would not be appropriate or lawful to do so. It is important to exercise caution for any service that does.

SEND decisions are made by local authorities, health bodies, or tribunals, which are outside our control. Outcomes depend on evidence, professional opinion and decision-makers.

What we do offer is honest, informed and realistic advice, helping you understand:

• the strengths and limitations of your case
• whether evidence supports further action
• what options are available to you

No guarantees, no false promises, and no pressure to proceed.

Yes. We regularly support families before an EHCP is in place, including:

• Requests for an EHC needs assessment
• Reviewing existing evidence and professional reports
• Understanding legal thresholds and processes
• Helping parents decide whether to proceed

Early advice can help families approach the process with greater clarity and confidence.

Yes. You do not need to start from the beginning.

We can support families at any stage, including:

• Reviewing draft EHCPs
• Identifying vague, unlawful or unquantified wording
• Supporting annual reviews and amendments
• Preparing appeal grounds or complaints

Support is tailored to where you are now, not where you “should” be.

We review professional reports (such as Educational Psychology, Speech and Language Therapy or Occupational Therapy reports) to:

• Identify clearly evidenced needs
• Assess the specificity and strength of recommendations
• Explain how reports may support EHCP provision or appeals

We do not alter professional reports, provide diagnoses, or override professional opinion. Our role is to help you understand how existing evidence can be used.

Timescales vary depending on the service requested and current capacity. Where possible, turnaround expectations are explained before work begins so you can make an informed decision.

If your situation involves a deadline, you can mention this when enquiring and we will be transparent about whether we are able to assist within that timeframe.

All support is delivered remotely via:

• Email
• Telephone
• Video call

This allows us to support families across England and offer flexibility around family life and caring responsibilities. Please let us know if you have any accessibility requirements and we will do our best to accommodate. 

Yes. We frequently work with families navigating complex needs, multiple professionals, disputed provision and systemic delays.

Where a case falls outside the scope of advocacy or would benefit from specialist legal input, we will be honest and signpost appropriately. We do not continue work where it would be misleading or unhelpful to do so.

Pricing is transparent and service-based. You can view current prices on our Fees page before proceeding.

There are no hidden fees, and you only pay for the specific support you choose.

This is very common, you are not alone in feeling this way.

If you’re feeling unsure, overwhelmed or stuck, you can get in touch to briefly explain your situation. We can help you identify what type of support — if any — may be appropriate, without pressure or obligation.

👉 View SEND advocacy services and pricing

👉 Contact us to discuss your situation